Customer Reviews

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Customer reviews

Repeat customer. Less expensive than the big box stores. Really high end products. We got this amazing Italian Bordeaux. Couldn’t be happier with the finish and installation. Emily was great.

Posted By
Michael Amos

I’m pleased that we chose United Granite to work with on our kitchen renovation. The process of selecting a slab, the edging and the details went smoothly. We worked with two gentlemen, one whose expertise was on the cutting and finishing of the slab, and the other who helped greatly explain the install process and spent time going over the measurments. We felt confident after the first meeting that we made the right choice, and anxiously waited for the install day. The actual install time was quick and they only had come back a second time to finish the plumbing portion. We very much enjoy the look of our new countertops. Thank you United Granite for excellent quality and customer service.

Posted By
Lauren Harlow

Countertop installation companies can be as ubiquitous as pizza shops and like them, come in national franchise variety, regional chains or local establishments. Unlike pizza, the cost is often thousands of dollars and you’re worried about more than taste, temperature, and speed of delivery. My husband and I like to research and investigate our purchases and our decision to buy new granite countertops for our townhouse was no exception; we spent several weeks and compared three different companies, including United Granite. All three were reputable and one was a distributor vetted by COSTCO, of which we are members. We knew our rough budget and were mindful that we wanted quality but did not want to overspend on a townhouse. We visited United’s showroom one Saturday with our nearly three-year old and 10 month old. We were met by Tim who was patient and attentive, despite the antics of our kids. We were given a tour and provided with an introduction to how the company prices …

Posted By
Denise Cottle

My husband and I only have positive things to say about our experience using United Granite and Marble for our kitchen re-do. The proprietors obviously take pride in the great selection of granite they have available, and are happy to answer all your questions about the marks of quality in each piece. As comparison shoppers, we can say the prices are extremely competitive. Measuring was scheduled promptly after our slabs were reserved, and installation was a few days after that – very quick and painless.Our only mess-up was one small section of wall where we only realized after the fact that the kitchen would look unbalanced without one more section of backsplash. That was installed promptly and graciously. If you work with United, my only piece of advice is to remember that you’re dealing with a supplier and installer, and bypassing the middleman by cutting out a design consultant. Whatever you ask for they’ll address in terms of whether they can install it the way you’ve …

Posted By
Wendy Steward

From the moment I walked in the door I felt like a valued customer. They have an awesome selection of stone. Tim Donovan was most helpful in guiding us to our ultimate choice. From the layout to the install everyone at United was professional and courteous. We are very pleased with our new granite countertops and we highly recommend United for your next project.

Posted By
Richard Scarborough

Best Customer Care ever received…period. Emily was our sales/design rep – – she is phenomenal in all aspects. Walks you through all options and provides exceptional recommendations for products. I’m already identifying additional countertops for United to replace…all because of the superb manner in which we were treated. And the Install Team was also “TOP-OF-THE-LINE!!!!!” In-and-Out in record time with precision second-to-none! Do not look past United in Elkridge!!!!

Posted By
Claude Ligon

Emily made us feel so comfortable from the moment we started with her. It was a big decision to redo our counters and she worked with us until we found the perfect piece of granite. She was patient and made us feel comfortable. As nice as the granite looked at United Granite they look so much nicer in our kitchen.Thank you Emily!

Posted By
Bryan Bernstein

Good place to shop for granite counter tops. We went to a few warehouses and decided to go with United Granite. One stop for picking granite, fabricating, and installation. Huge selection of product. All team members are highly professional and very responsive. I specifically liked how fast calls / email were returned and answered. Emily was our sales person / coordinator and went out of the way to get our kitchen to look beautiful. I would definitely return for future projects.

Posted By
Yan Desyatnik

My wife and I recently thought about replacing our kitchen countertops.When we decided to go with a granite countertop I searched the web and found United Granite.When we visited their showroom we were greeted by Emily.Not only was she very friendly,but she was very open to hear of our ideas.Emily gave us some expert advice that has led us to not only having a beautiful granite kitchen countertop,but also has helped us pick out new bathroom vanity marble countertops.I would strongly recommend anyone that has some interest in granite or marble countertops go to United Granite and seek out Emily.You will be very happy you did. Thank You again Emily,and United Granite. Bob and Maria Gray

Posted By
bob gray

My husband and I recently updated our kitchen and went with United Granite for our new counter tops. They were the highest ranked on Angie’s List and had multiple outstanding reviews. Upon meeting Emily Herder at United Granite it’s easy to see why they have such a great reputation; she is responsive, a wonderful listener and seemed to really understand the aesthetic we were trying to achieve. We were very clear from the beginning that we were on a budget so Emily only showed us options in our price range. When it came time to measure and install, the team was excellent, efficient and extremely professional. We have received so many compliments and absolutely love the way our new kitchen looks!

Posted By
Elizabeth Kennedy

I had over 30 feet of Saint Cecilia Light granite counter top installed in my kitchen. My experience with United Granite, and Emily, my design consultant, was excellent. Talk about an indecisive customer! That was me. But Emily was super patient, as I looked at the stone (3 times), changed the splash back (2 times) and almost changed my mind about the sinks. As the project moved ahead, from first to last everything went smoothly. The stove installation, however, was a challenge. But after careful review by Bayra of United Granite, we established what the overhang could be in order not to expose the unfinished areas on the side of the stove. Thanks to this precaution, the stove fitted like a glove. The granite installation was smooth and flawless – the crew worked hard and efficiently and completed a beautiful job, with two under mount sinks. They provided levelling at every area where the underlying walls or tops were not level. The slab is beautiful and was sealed before …

Posted By
Liz Hobby

We bought our kitchen granite from United Granite in Crofton, MD towards the end of last year. The store was impressive. They had a wide selection of granite to choose from and on top of that their personnel were outstanding in helping us with our granite selection. Also, the installers were super friendly, respectful, and knowledgeable about their work. We are now in the process of updating our bathroom vanity top and we have decided to do business with United Granite again. This time around we are using United Granite in Elkridge, MD since this store carries good quality left over granite pieces from previous jobs. We are extremely happy with both United Granit locations and we will definitely use United Granite again with our future home projects. We totally recommend using this company for any of your future granite projects. Give them a call today and find out what they can do for you!!

Posted By
Janinatt Weyers

I first worked with Eddie who is the managing partner on getting some granite for my home. The experience was great, he was very informative, and helped me make the right decision for my situation. After conferring with him for some time he passed me along to Katie. I don’t have enough good things to say about her. She was completely responsive to my one off requests and endless questions. Always answered my calls and emails, even helped me well after my installation with some additional pieces I needed for other areas of my home. These are great, great people!The installation was done quickly and cleanly, the installers were in and out and ensured I was satisfied before they left my property after installing the granite.Bottom line is you won’t find anyone with a bigger selection at competitive prices, and to cap it off the customer service is spot on each and every time. Looking forward to doing some repeat business with these folks on my next property. THANK YOU!

Posted By
Alex Kukich

We purchased granite counter tops for our basement sink and bar area. The overall experience for this project was great. All of the staff that we dealt with was very professional and did a great job. The workers showed up on time and the did a great job installing the counters. Granite is expensive and if you don’t need very large pieces make sure you look at their left over pieces to save on some really nice unique granite. We will use them again in the future.

Posted By
Gary S.

After visiting all the regional granite supplier/installer facilities, we were most impressed with United. They had more selection of unique granite than anyone we visited. They were most knowledgeable and willing to take time to teach the perfect amount of info without being pushy or over doing it.They worked to exceed my exceptions In every step of the process from choosing the right slab for us through meticulous installation.Numerous times they would move slabs so we could what was behind or another cut.We were impressed with the accuracy they cut our counters for an absolutely amazing perfect fit to the walls of our 1965 house ( where contractors were not as precise with straight walls as they are now. United installers tackle each issue with our walls with experienced solutions for a perfect install in a not-so-perfect house.) Additional requests to improve rounded edges or corners were again executed on site to make a great counter even better by modifying something …

Posted By
Brian New

United Granite’s provides a massive selection of marble and granite of all qualities. You are able to roam around as long as you would like with zero pressure from the staff. Customers are treated with respect and the staff was very knowledgeable and responsive to all questions. We worked with Warren Epstein who is a true professional, extremely knowledgeable about all aspects of marble/granite, and has many years of home design to help with picking out colors and textures within a set budget. He provided multiple alternatives during the process and was able to provide background information and relevant data to make this purchase fast, easy, and one of the best purchases ever. We could not have had a better representative! At our first appointment with Warren, we spent approximately three hours looking at granite/marble and learning about the product from Warren. The experience was so interesting and fun that we could not believe three hours had passed. We picked out our marble …

Posted By
James Eaton

Any kind of renovation or remodeling is a stressful endeavor. Thanks to Warren Epstein and United Granite getting countertops for our kitchen was not one of them. Warren was recommended by our general contractor and he made our whole process from start to finish an easy one. He worked with us so we stay on our budget, but still get the slab we wanted, he went above and beyond to meet our needs. Besides the excellent customer service they have very competitive pricing and really, really big selection of stone in stock.

Posted By
Andrija Skopac

We had a project for our Community Center in Gwyn Oak location. We needed a kitchen counter top and 4 bathroom vanity counter tops for the restrooms in our Community Center. I googled it up and United Granite, LLC came up the first granite business in the search list in the first page. After I visited a couple of places in the area, I wanted to pay a visit to United Granite too to see what kind of deals they have. I was welcomed by friendly employees. They showed me their showroom. They had over 250 kinds of granite slabs. I haven’t seen such a large variety of granites in a single location. I believe that if you can’t find what you are looking for in United Granite, you can’t find it anywhere else. I had …

Posted By
MARTI Maryland

Needed to have someone come out and fix a chip in my granite countertop in the kitchen. I was in touch with Adam & Katie, who provided excellent customer service. They also scheduled someone to come out immediately to fix the countertop. Very professional, looks brand new. I would recommend their business to all.

Posted By
Matthew Lorden

We purchased a house in January and searched a number of granite retailers. I finally found United Granite through a Google search and read all the reviews, which were all outstanding from previous customers. The reviews of other retailers were not of the same quality so we decided to go to the showroom in Elkridge Maryland. We were greeted right away and talked to Eddie about what we’re looking for. We had initially come in a few minutes prior to closing however, we stayed and looked around and found that there were so many choices that we couldn’t decide and Eddie recommended that we come back and really take our time and look through the showroom to find what we’re looking for in a non-rushed manner. We did just that. We’re amazed at the number of granite slabs available from all over the world in a number of different price ranges. We finally narrowed it down to about four different patterns. So we took the suggestion of bringing in sample our cabinets and tiles to compare with …

Posted By
Michelle Gonzalez

We first went to United Granite in 20010 to do our kitchen. We found it literally by seeing their ad. We loved the final result. It was done neatly and accurately. They were a pleasure to work with. We, unexpectedly, moved in 2012 to a new condo. We had it totally gutted and rebuilt using a General Contractor. He said, “Go to the granite people I use”. I expected that he got a rebate from anyone he sent, but we decided that was the right thing to do. After 20 minutes in the place, we both said, “Let’s get the h…out of here and go where we want.” Back to United Granite in Elkridge for a second kitchen counter. This time it was kitchen, two bathrooms, and a vanity. Again, another perfect job. Visitors today say, “This marble in your kitchen is beautiful.” They are amazed when we say, “No, that is Granite from United Granite”. We could not be happier. I will be glad to post pictures here, but do not know how. Great shop, great people.

Posted By
Bob Stern

My wife and I started our kitchen renovation process almost one year ago this December 2012 and we left the granite selection until last. We started by visiting many different companies and eventually ended up at United Granite in Elkridge, MD. That is where we met with Warren and let me tell you, he and his company had it ALL!!! When we went into United Granite’s showroom they actually had over 200 different colors and thousands of actual slabs to choose from. Since we have never done a complete remodel before we had so many questions and concerns, however Warren and his team put all those concerns to rest. From the start we were able to select our actual stone, see exactly how it would be cut and then finally it was installed without a hitch. Warren was never pushy and he gave us all of the time, knowledge and information for us to make a confident decision. There were many granite places we visited but in the end United Granite …

Posted By
Kevin Davis

When I have research to do I turn to the Internet and the Google search engine. I place a lot of faith in the prior experience of my fellow man and feel this is the best advertisement money cannot buy. If the reviews are not good I move on. I found the reviews for United Granite to be very favorable and my wife and I paid them a visit. We worked with Eddie, the owner of the Eldkridge location, and he guided us through the process of purchasing a granite counter top. We were most impressed by their large selection and after many walk arounds through their wharehouse we made out choice. We also elected to purchase matching backsplash as well. They also carry a variety of high quality sinks and faucets and pass on their buying discount to their customers. I brought a fairly accurate drawing of our existing kitchen layout and Eddie drafted an estimate. We placed a deposit to reserve our stone selection. I am fairly handy so elected to do all of the preperation work myself …

Posted By
Kenneth Sproat

We purchased quartz countertops, and granite for our wet bar for our new kitchen. Warren was extremely helpful, and knows everything there is to know about solid countertops. Measurement and install were seamless. Highly recommend over the big box store.

Posted By
Marc Randell

At the end of a day full of challenges, I must take notice and thank you, your company and subcontractor partners for a high quality job which was installed beautifully!I had used the builder of my house as a General Contractor for the replacement of my Corian kitchen countertops. The GC who runs a kitchen renovation business as his primary trade charged me a premium price for the granite countertops he was installing. Within two weeks after the installation, the granite countertop had cracked in front of the sink. As it turned out, the granite fabricator he had used had gone out of business.After researching my options, I got a personal recommendation of United Granite, Inc. With 22 years of experience in the business as fabricators and remodeling, I felt comfortable of my choice. My rep, Warren Epstein was outstanding at his job! He was able to come to my home and take measurements and give me an estimate the next day. He recognized my Granite, and even though it is a …

Posted By
Thomas Wilder

Mike and his exceptional staff were great – I re-did my kitchen, bathrooms and more. They have an extensive selection of stone to choose from and the installation went very smoothly and quickly. I was surprised at the short turn-around time from placing an order to installation – Thumbs up! Kim, Millersville MD

Posted By
Kim, Millersville MD

Just had granite installed in my kitchen, along with sink and faucet. From the initial visit to the showroom to the final installation every aspect was pure professionalism and a delight. I have 3 bathroom counters to have done in the future and I will gladly call on United granite

Posted By
Ted Litzenberger

Pretty much all granite suppliers have similar designs and slabs but United Granite had the best selection so far I have experienced. It took me and my wife 2 hours to go through all selection and another 1 more hour for her to decide the slab while I was sipping my coffee with friendly sales people. Matt and Troy Polamalu looking guy (Sorry I forgot your name) took care of the taking measurement, creating a design for countertop and island in my kitchen and coordinate with Kitchen Company to perfectly time-line and follow up all installation. Two thumbs up!

Posted By
A Google User

They were recently recommended by a contractor friend of mine, and I glad they were. We have bought the most beautiful quartzite countertop…that we love. They were so helpful & patient as we came back several times before we made the final decision.I would definitely recommend them to anyone who is looking.

Posted By
H Dittes

I just recently had granite added to create a bar top area for my kitchen and I loved the way it turned out! This is approximately the third time I have gone back to United Granite within the last year for various projects and I have been thrilled with the high quality end product every time. I am definitely a very satisfied repeat customer. Besides the accommodating and helpful staff there, they offer a vast selection with some absolutely gorgeous colors of granite.

Posted By
Josh Solomon

We bought our kitchen granite from United Granite in Crofton, MD towards the end of last year. The store was impressive. They had a wide selection of granite to choose from and on top of that their personnel were outstanding in helping us with our granite selection. Also, the installers were super friendly, respectful, and knowledgeable about their work. We are now in the process of updating our bathroom vanity top and we have decided to do business with United Granite again. This time around we are using United Granite in Elkridge, MD since this store carries good quality left over granite pieces from previous jobs. We are extremely happy with both United Granit locations and we will definitely use United Granite again with our future home projects. We totally recommend using this company for any of your future granite projects. Give them a call today and find out what they can do for you!!

Posted By
Janinatt Weyers

I am a real estate investor, realtor and property manager. I was thrilled to find United Granite. I have helped hundreds of clients with their kitchen and bath projects within the past 20 years. United Granite is the first company I have found providing the perfect combination of competitve prices, a helpful team and a large selection of many different varieties of stone including the hard-to-find exotics all in one location. The Crofton,MD location is huge and was also very convenient. Though not a requirement, it may help you make your slab selection if you bring along a sample finish color of your cabinets and flooring. You will quickly need to know your appliance and sink selection. I also recommend choosing your backsplash after you have finalized your slab selection.

Posted By
Tamla Kirkland

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